At ARluxry, we are committed to providing you with a fast, reliable, and hassle-free delivery experience. We partner with Blue Dart, one of India’s most trusted and efficient courier services, to ensure that your orders reach you in the shortest time possible, no matter where you are in the country.
1. Delivery Timelines
We offer quick delivery services across India, covering 11000+ pin codes through Blue Dart’s extensive network. Delivery timelines vary based on your location, as follows:
- Zone 1: Major Metropolitan Cities
Includes 2400+ pincodes in metro cities such as Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, and Ahmedabad.- Delivery Time: 1 business day
- Zone 2: Tier 2 Cities and Other Locations
Covers 5000+ pincodes in tier 2 cities and popular regions.- Delivery Time: 2 business days
- Zone 3: Remote and Outlying Areas
Includes less accessible locations with <300 pincodes.- Delivery Time: Within 5 business days
Note: Delivery times are estimated and may vary slightly due to unforeseen circumstances such as weather, strikes, or other logistical issues.
2. Shipping Charges
- Free Shipping: We offer free shipping on all orders throughout India.
3. Order Processing
- All orders placed before 2:00 PM IST will be processed and dispatched on the same day (Monday to Saturday, excluding public holidays).
- Orders placed after 2:00 PM IST or on holidays will be processed on the next business day.
4. Tracking Your Order
Once your order is dispatched, we will provide you with a tracking link via email or SMS. You can use this link to monitor the real-time status of your shipment directly on the Blue Dart website.
5. Delivery Terms & Conditions
- Please ensure that the delivery address and contact details provided are accurate and complete. We will not be responsible for delays caused by incorrect or incomplete information.
- If you are unavailable at the time of delivery, Blue Dart may attempt re-delivery or contact you for further instructions.
- In case of failed deliveries due to reasons beyond our control (e.g., no response from the customer), the order may be returned to us. Re-shipment charges may apply in such cases.
6. Delivery Restrictions
- We currently deliver only within India.
- Certain restricted areas may have limited delivery services. We will notify you if delivery is unavailable to your location after you place your order.
7. Contact Us
If you have any questions or concerns about your order or delivery, please feel free to contact us at:
ARluxry Customer Support
Email: [email protected]
Phone: +(91) 8420562153
We strive to make every delivery seamless and ensure you receive your products in perfect condition. Thank you for choosing ARluxry—we look forward to serving you!